Q. How do purchase my order on the site?
To order your purchase :-
Q. What are the payment methods available?
Bank Transfer
Bank : Maybank
Bank Account : 5127 5453 2212
Account Name : AJL Commerce Sdn Bhd
After you made the payment, please send us the payment details of :
Bank Name :
Banking Date :
Banking Time :
Banking Reference No :
Total ammount you have paid :
Your Order No :
You may scan and email us the above info to Email Address : kbeautyagent@gmail.com
Note: Your purchased products will not be delivered until we have this confirmation.
Q. How to change my account personal information and shipping address?
Q. I forgot my Password for my account. What should I do to retrieve it?
Q. Can I cancel an existing order that have been made?
Sorry but it is not possible
- Please send an email to our customers service email at kbeautyagent@gmail.com with the message title “Request to cancel order” in order to inform us about the cancellation order.
- Orders that are in shipping or shipped will not be cancel.
Q. What is the product's transaction currency?
All products transaction currency will be done in MYR (Ringgit Malaysia)
Q. How long does the delivery usually takes?
Delivery usually will within 5 working days
Q. How much is the delivery?
Peninsular Malaysia - RM7, East Malaysia (Sabah & Sarawak) - RM10 for a single order
Q. How do I know if I'm buying genuine items?
Our products are imported directly from Korea and is 100% genuine. We offer 100% money back guarantee on this pledge.
Q. I still have doubts!
Sorry that we're unable to clear your doubts in the F.A.Q page. Please kindly send us an email to kbeautyagent@gmail.com for us to clear your doubts.
We Accept:
Delivery Partner: